Web interface down

Status (by robm at Fri Nov 13 03:50 UTC)
The entire web interface is currently down. Should be fixed in a moment

Update (by robm at Fri Nov 13 03:54 UTC)
Web interface should be back online again

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Old web interface down for 5 minutes

Status (by robm at Mon Nov 9 22:55 UTC)
The old web interface (http://www.fastmail.fm/old/) will be down for 5 minutes.

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Short outage on some stores

Status (by brong at Sun Nov 8 11:18 UTC)
We’ve got a short outage on some stores as a machine restarts, probably 5-10 minutes.

Update (by brong at Sun Nov 8 11:39 UTC)
All fixed, everything is running fine again

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One imap server down

Status (by robm at Tue Nov 3 08:43 UTC)
One imap server is down, affecting access for some users. We’re investigating

Update (by robm at Tue Nov 3 09:08 UTC)
All back again now.

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One IMAP server down

Status (by robm at Fri Oct 30 16:56 UTC)
One IMAP server is down, affecting email access for some users. We’re investigating

Update (by robm at Fri Oct 30 17:09 UTC)
Everything should be running again

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Web interface and logins slow

Status (by robm at Wed Oct 28 21:28 UTC)
Due to a server failure, some services are currently significantly slower than normal (web mostly). We’re working on this.

Update (by robm at Fri Oct 30 00:06 UTC)
Forgot to update this. We had a few problems during the slowness and failing over of services, but everything was restored to full working order after an hour or two.

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One IMAP server is down

Status (by robm at Tue Oct 27 01:55 UTC)
Some users will not be able to access their email due to an IMAP server being down. We’re investigating.

Update (by robm at Tue Oct 27 02:27 UTC)
Server restored. All services should be normal again.

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One of our servers is down

Status (by brong at Sun Oct 25 02:00 UTC)
One of the disk units attached to a server has frozen – I’m getting the techs to reboot it before switching services, so a small percentage of users will be offline for about 10-15 minutes.

Update (by brong at Sun Oct 25 02:46 UTC)
Ok – everything is running again

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Beta server down today and probably for next day

Status (by robm at Thu Oct 22 06:10 UTC)
A BIOS upgrade on our beta server seems to have gone badly wrong, causing the server to not want to reboot. We’re working on trying to fix it, but it’s taking longer than expected, so it’s been down almost 24 hours now, and might be for another 24.

For now, just use the regular server.

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One IMAP server down

Status (by robm at Wed Oct 21 18:06 UTC)
One of our IMAP servers is down, affecting email access for some users. We’re looking into it

Update (by robm at Wed Oct 21 19:12 UTC)
All services have been restored

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