The same DB problem occured again. More details on what happened here.
http://www.emailaddresses.com/forum/showthread.php?threadid=13848
The same DB problem occured again. More details on what happened here.
http://www.emailaddresses.com/forum/showthread.php?threadid=13848
A key error in the database meant that new aliases could not be added for a couple of hours. The situation which lead to this has never happened before. The problem has been resolved and new aliases can be added again. We’ve identified how the problem occured, and will fix the code to ensure it doesn’t happen again.
*sigh* Two in one day…
The sieve engine on one of the servers failed for about 4 hours today. This has never happened before. This means that all filtering/forwarding commands for emails would have failed for some users during this time. The problem has now been fixed, and the monitoring script modified to give us an immediate SMS notification if this problem occurs again.
There is currently a 5 minute outage while we update the database.
Update: This has been completed successfully
The update is complete, and all services should be normal.
Just a quick outage to do a software update.
The server2 problem has been resolved. We are currently investigating why this happened and will take steps to ensure it will not happen again.
One of our servers is currently experiencing problems and will need to be rebooted. Unfortunately this will have to be done immediately. The outage should not last more than 10 minutes. Some users will lose access to FastMail.FM during this time. More updates to follow.
