Status (by robm at Tue Aug 31 08:01 UTC)
For the last few hours, when viewing some HTML emails, users will have got an error in the web interface. The bug has now been fixed.
Status (by robm at Tue Aug 31 08:01 UTC)
For the last few hours, when viewing some HTML emails, users will have got an error in the web interface. The bug has now been fixed.
Status (by brong at Mon Aug 16 14:28 UTC)
During an internal data move, some cache files were copied to the wrong place due to a different layout on our new servers.
This only affected users on one store, and for about 2 hours. No data was lost, since it’s all just cached – but email clients may have become confused or returned incorrect search results.
My apologies for the mix-up,
Bron.
Status (by robm at Mon Aug 9 06:15 UTC)
Web and IMAP access is currently down. We’re investigating.
Update (by robm at Mon Aug 9 07:31 UTC)
Forgot to update this, everything should have been fine for a while again now, was only about 10-15 minutes of problems.
