All services are down

Status (by robm at Thu Sep 30 21:16 UTC)
All services are currently unavailable. We’re investigating why.

Update (by robm at Thu Sep 30 22:09 UTC)
Ok, all services should be restored now. It appears our main database and internal DNS server crashed. We have a backup that we tried to fail over to, but the failover didn’t work as expected with the main server down. We’ll work out what went wrong so we don’t have this problem again.

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IMAP Server Down

Status (by brong at Mon Sep 20 13:24 UTC)
Our IMAP servers are down right now – I’m investigating

Update (by brong at Mon Sep 20 14:00 UTC)
Fixed! The issue only affected users who have shared folders, and the fix is now being rolled out.

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Short term problem adding phone number/email address to an address book contact

Status (by robm at Thu Sep 16 04:20 UTC)
For the last 5 minutes, adding a phone number/email address to an address book contact was failing with an error message. This has now been fixed.

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Email access problems

Status (by robm at Tue Sep 14 01:16 UTC)
Users are experiencing problems accessing their email. We’re investigating.

Update (by robm at Tue Sep 14 01:30 UTC)
All services have been restored again

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