Service Current 11 Jul 10 Jul 9 Jul 8 Jul 7 Jul
Web client
Login & sessions
Mail delivery
Mail access (IMAP/POP)
Calendar (CalDAV)
File storage (FTP/DAV)
Chat (XMPP)
Contacts (LDAP)

Recent events

Service Time Status Message
Web client 8 Jul 2014 01:07:02 UTC
(4 days ago)
All mail services were responding slowly or not at all for a short period due to an internal DNS failure. Everything is running normally again.
Contacts (LDAP) 1 Jul 2014 11:00:13 UTC
(1 week ago)
LDAP was returning no results for about half of all requests since 10:10am UTC. The service has been moved to another machine while we investigate.
Calendar (CalDAV) 30 Jun 2014 02:30:25 UTC
(1 week ago)
Calendar is back up and running. We're now studying this morning's change to understand why it failed. Sorry about that!
Calendar (CalDAV) 30 Jun 2014 02:24:13 UTC
(1 week ago)
The problem has been traced to a bug introduced this morning. We're reverting that change now. We expect service to be restored shortly.
Calendar (CalDAV) 30 Jun 2014 02:18:24 UTC
(1 week ago)
Calendar is unavailable. We're working to identify the problem.
Calendar (CalDAV) 24 Jun 2014 03:19:08 UTC
(2 weeks ago)
A minor bug prevented calendars syncing for some users. The bug has been fixed and a fresh calendar sync run is being performed for all users.
Mail access (IMAP/POP) 1 Jun 2014 22:07:23 UTC
(1 month ago)
An out-of-memory condition on one of the IMAP servers caused new connections to be rejected. We've cleared some caches to restore services, and are now looking into ways to prevent this happening in the future.
Mail access (IMAP/POP) 1 Jun 2014 21:55:26 UTC
(1 month ago)
One mail server has failed. This will affect mail access for a small number of users. We're looking into it.
Chat (XMPP) 20 May 2014 03:42:24 UTC
(1 month ago)
For the past day many remote servers have been uncontactable from FastMail's XMPP server due to many remote servers now enforcing encrypted server connections, which we didn't support. A server update has just been pushed out and connects to remote servers are now working again.
Mail access (IMAP/POP) 11 May 2014 17:38:09 UTC
(2 months ago)
All servers are running OK again

Status Legend

  • The service is operating normally

  • The service is unavailable

  • The service is operating in a degraded capacity